Versand

Shipping Policy

 

We strive to provide our customers with fast, reliable shipping. All orders placed will be shipped within 5 business days of receiving your order confirmation email. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

 

Shipping Charges

 

Shipping charges are calculated based on the weight and destination of your order. You can view shipping rates at checkout before placing your order.

 

Free Shipping

 

We offer worldwide free shipping for all orders over €40!

 

International Shipping

 

We currently ship to the following countries:

United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, United States, Bulgaria, Croatia, Cyprus, Greece, Hungary, Iceland, Latvia, Lithuania, Luxembourg, Malta, Moldova, Monaco, Romania, Slovakia, Slovenia, Ukraine, South Africa, Türkiye, Albania, Andorra, Egypt, Georgia, Liechtenstein, Serbia, Bosnia & Herzegovina, Kosovo, Montenegro, North Macedonia, Indonesia, Taiwan, Thailand, Vietnam, Russia, Jamaica, Mexico 

Shipping rates for international orders will vary depending on the destination country.

All orders sent outside of the EU are shipped on a DAP (Duties At Place) basis and may be subject to local customs import duty and taxes which is charged on the value of the purchase. Payment of these fees is the sole responsibility of the customer.

Order Processing Time

 

Orders are processed within 5 business days of receiving your order confirmation email. This processing time includes verifying your order, assembling your order, and packing your order for shipping.

 

Tracking Information

 

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking information to monitor the progress of your shipment.

 

Order Cancellations

 

You may cancel your order at any time before it has been shipped. To cancel your order, please contact us immediately.

 

Order Damage

 

If your order arrives damaged, please contact us within 14 days of receiving your order. We will arrange for a replacement or refund.

 

Shipping Exceptions

 

Please note that there may be occasional delays in shipping due to factors beyond our control, such as inclement weather or postal service disruptions.

 

Terms and Conditions

 

This shipping policy is subject to change without notice. Please refer to this policy for the most up-to-date information.